We have worked with Vella on three projects and highly recommend them. Our latest was a full guest bathroom remodel. Steve worked with us designing the project and was extremely helpful and thorough. Once the work was in progress he came by often to review and discuss status and quality. Ron and Nick did an excellent job with the construction and were very easy to work with. The project was on schedule right to the end. - Koggy Newcomb

It has been a pleasure working with the Vella team on our Primary bathroom. From start to finish, we enjoyed working with all the team members! From the scheduling and communication with Cheri to the actual work done by Mike and Jake, we are very pleased with the result. The process along the way was very smooth, which included check-ins from Steve to make sure everything was going as planned, constant communication from Mike and Jake, and an occasional drop-in from Steven to help the team when needed. What stood out the most was how professional, personable, understanding, and how friendly both Mike and Jake were. We highly recommend Vella for any home remodeling projects! - Kristen Arnold

I have been more than pleased with my total remodel of my Master Bathroom by Vella. My initial visit with Steve & David was very pleasant and they were very helpful with the guidance and planning of the Bathroom Design. The Team that worked the remodel were amazing, Mika and Nick were exceptional from their professionalism to their expertise in their work who were there throughout the project. Mike did such an amazing job with installing the tile along with wonderful work Nick did. Steve and Joe also helped out on certain days. They arrived each day on time and were great in cleaning up each day. Steve and David stopped in often to view the progress. Cheri at the showroom was very pleasant in keeping in contact with me with the timeline. I am so impressed with what a great professional, talented,friendly team Vella is. Love my new Bathroom & so does everyone else who has seen it! I would say Vella is a gem and would highly recommend them. Joanne C - Joanne Corey

We had our kitchen fully redone, and our experience with Vella was the smoothest, highest quality process I could possibly have expected from a big home project. Cheri, Abby, Steven, and David always made us feel welcome in the Vella showroom. David worked hard to produce a custom design for our space that took into account all of our preferences and constraints. He and Steven gave us lots of thoughtful advice and helped guide many decisions. The whole time, they made us feel so excited about how it would turn out. The design took into account our aesthetics, and Vella also made many pragmatic suggestions. They have a designer's eye AND a builder's eye, through and through. During the build, Kiel was our foreman and Nick was his working partner. They were always punctual, hard-working, warm and friendly. They were in our house every single day, becoming such a happy presence that our two kids were sad when they were finished with the job. Both of them were so helpful as we navigated the decisions that we needed to make during the work, and made us feel so good about the high level of quality they were producing. Part-way through our job, we had to pause the work for almost a week due to sickness in our family. And here's the amazing thing: when Vella got back to work, they worked so hard that they managed to keep to the original end date! I couldn't believe it. They did this not by rushing and reducing quality, but by pulling in more hands to get the schedule back on track. Steve himself came and worked hard every day. And upon completion, the cost exactly matched the quote. Not a cent over-budget. There are few businesses (in any industry!) that I would recommend more highly than Vella. I can't wait to get them back to redo our master bathroom next. - Drew Mokris

I highly recommend Vella, we were so happy with all parts of our September 2023 kitchen remodel. At the beginning of the process, David did our design and had thoughtful, practical suggestions to make the space work well for us. He incorporated everything we asked for in our design and we love the overall look. Vella was also $10K under another local quote we received for the same project. Steve worked with us through the contracting process and answered all our questions, and throughout the staff was very friendly and professional. When we started the remodel, Kiel and Nick were amazing- such nice guys and wonderful work. (My kids were sad to have them leave!). When we had to break for a week because we had COVID, the team actually made up the time with extra staff help and stayed on the original timeline. Vella was on-time, on budget and my kitchen looks amazing. Truly 100 percent would recommend. - Emily Morgan

I am extremely happy with my entire experience with the Vella team. It starts with David DeWeaver who very patiently and expertly guided me through the design process. Coming up with a great design is always the starting point. There were many meetings involved to choose all the elements of my new kitchen : cabinets, countertops, tile , colors etc. I love the fact that Vella doesn’t start a project until everything has arrived. From day 1 of the total gutting of my previous kitchen to completion of my new kitchen was roughly 6 to 8 weeks. The main crew on my job ; Ron and Kiel were fantastic!! They were professional, efficient and very pleasant to work with. Steve Chase the project manager always kept me informed of what was going to happen each day which was very helpful. Cheri VanderBrook, the office manager , always made sure the invoices and payments were up to date which was also very helpful. I would not hesitate to work with Vella again on any future projects I may have - Amy Larson Burke

About a year ago I walked into Vella to discuss renovating our master bath. My husband and I started working with them and came up with an amazing design with the help of Steve and David. Fast forward to start date. Steve had told us the project would take a month. They started right on time. Our foreman on the project was John Reed (a special thank you to John for his diligence), and his main assistant was Kiel Buchholz. From time to time, Tyler kicked in, as well as others as needed. This team was outstanding. One of the best things about working with Vella, besides the super high quality of their work, was that they were on time every day, worked the entire day, and cleaned up at the end of the day. We honestly thought this would take months, based on experiences from other contractors. One month to the day, our project was complete. We couldn’t be happier with our new master bath. It is truly a work of art. I only wish Frank had lived to see the end result, as he was super psyched about the project. His team would have made him proud. Thank you to the entire Vella team for the hard work and stressless month. - Deborah Richter Ilic

We had our master bathroom remodeled by Vella a couple years ago and we absolutely love it! Recently we had a issue with a faucet and called Vella. Yet again we were reminded why we used Vella. Cheri was a delight. She was so very pleasant on the phone but also, actually follows up and communicates as promised! Steve gave us advice over the phone on one issue that completely did the trick and on this last issue actually coordinated replacement part and installment of the part! He and Ron were here right on time, efficient, tidy and very personable.
Well done Vella! We'd highly recommend your services to anyone.
Ginny & Larry - Ginny Ruderman

After going back and forth for quite a while my husband and I finally decided to go ahead with a kitchen/ first floor renovation. We had never undertaken such a big job and it was daunting! But after researching and getting multiple recommendations to Vella we found ourselves signing on the dotted line. We couldn’t be happier with the entire process. Vella listened to what we wanted to do and made our ideas even better! The crew was amazing (John, Kyle, Nick, Ron, Steve)! They were polite, timely, and neat! The workmanship was outstanding! Thank you Vella!! - Lisa Goodwin Allen

Just wrapped up a complete gutting and full remodel of our Master Bath with additional work in the Master Bedroom and closet areas. The Vella team performed everything to our satisfaction, complete and to schedule. Extremely thorough throughout the design, planning, and execution stages of the project. We had bid the project through 3 different Rochester-based outfits but chose Vella and we are glad we did. Special callouts for Project Manager Steve Chase for his creativity in the design stage and to the installers Ron and Kyle for their attention to detail and pride in craftsmanship. Just great guys to work with. We will be looking to update our kitchen and dining areas in the next year and will definitely engage the Vella team in the process. - Hull James

We spoke with several companies about renovating our small and dysfunctional kitchen before choosing Vella. We were impressed with the friendliness, professionalism and attention they gave us as we worked through how to make our vision of a functional beautiful kitchen a reality. Vella certainly did not let us down! David helped clarify our vision with design ideas (as did Cheri!). Steve spot checked the process and added his own solutions to the few snags we faced during the renovation. John and Nick were dedicated to our project. They were so easy going, prompt, professional, reliable and talented! They cleaned everything up at the end of each day. The timeline we were given was exactly as predicted. Jennifer Vella came to check on how things were going as well. Everyone listened to our ideas and concerns and worked with us to achieve the kitchen of our dreams. We highly recommend Vella and look forward to having them back for our next project! A BIG thank you to the Vella family! - Joanne Buell

From the day I impulsively walked into the showroom without an appointment and spoke with Cheri who showed me around, we knew this company was what we were looking for to do our kitchen remodel! Throughout the process, Cheri, Steve, David,
John and Nick were very responsive to our questions, our design ideas, very professional and just as excited about the project as we were! We only had a couple glitches that the team presented us with options, listened to our thoughts and resolved the issues to our satisfaction. Our kitchen far exceeds our expectations, custom cabinets/flooring/countertops are all top notch! Our storage is tripled! Thank you so much everyone for making this adventure such a pleasure! Mike & Joanne Buell - Joanne Buell

If you're looking for superior quality workmanship and contractors you can trust, look no further. Vella Bath & Kitchen is no question as close as you can get to the 'This Old House' craftsmanship experience in upstate NY. We just had Vella Bath & Kitchen complete an entire remodel of our first floor, which included a whole kitchen (including removing walls), a half bath, laundry room, and flooring throughout. We were totally astounded by the level of professionalism and attention to detail the Vella team brought to our project. They were here when they said they would be and did what they said they were going to do in the timeframe they quoted, and then went the extra mile after all that to address all our questions. Frank, Steve, Ron, Nick, Cheri, and the rest of the team were a joy to work with - it felt like working with family. Though we're a little sad our project has come to an end and that we won't be seeing the team every day, our renovation turned out more beautiful than we thought possible. The Vella team truly transformed our place and made our house a home for our new family. Thank you for everything Vella, you guys are top notch! - Jessica Meyers

We had Vella Bath & Kitchen remodel our kitchen, which was professional-grade from start to finish.Throughout the job, it was apparent that doing something 80-90% would not cut it. They are true craftsmen that take pride in their work. - Liliana Scott Yohonn

We are extremely pleased with our experience with Vella Bath & Kitchen from start to finish for the following reasons:
1) fast & professional response to our initial inquiry, including a letter from Frank stating the importance of our business. That set the tone & provided a comfort level.
2) Trudi's ability to capture & add positively to our design ideas. Trudi altered her schedule(s) to meet with us at the job site & showroom. Frank, Trudi & Steve's visit(s) to the site to determine if our design thoughts were possible.
3) Steve & his team's ability to complete the job ahead of schedule! Steve & team were very professional & courteous throughout the job. Keeping the job site very clean & updating me on what was ahead scheduling the work. Top notch team with great attention to detail & pride in their work.
4) Cheri's polite, professional timely response to all questions.
I could keep on writing on how pleased we are with the end result & choosing Vella Kitchen & Bath!
Thank you!
Dave & Gwynne - Dave Balcer

Remodeling our bathroom by Vella Bath & Kitchen was an incredible experience. From start to finish the team was professional and meticulous. The craftsmanship was impeccable. The crew was top notch in every way. We couldn’t believe how organized and smooth the project went. The best decision we made was to have Vella Bath and Kitchen remodel our bathroom. They truly exceeded our expectations.
Frank, Trudy, John and Kyle thank you for everything you did to make our dream bathroom come true. - Pat Smith

It has been a pleasure to work with Vella Bath & Kitchen on our beautiful new kitchen. I know I have high standards and expectations, and based on my experience with other contractors, I assumed there would be some aspects of the project I would have to accept as “good enough.” But I was pleasantly surprised that this was not the case. Every issue or concern (and there weren’t many) were addressed to our complete satisfaction, and I never felt like I was being too particular as it was clear that making it right was as important to them as it was to us. I also appreciated that I was able to come in with my ideas (including my crazy window idea that I ended up loving), and the owner, Frank, and designer, Trudi, helped me adapt them to what was possible in our space without trying to steer me towards what was “standard.”

In a world with way too much mediocrity and outright bad workmanship and service, Vella Bath & Kitchen is a class act! - Anne Weisbeck

We had 3 bathrooms remodeled by Vella this spring and have been absolutely thrilled with each one of them! The team that worked with us was professional in every way. The project was designed and items were ordered before it began, so that everyone knew exactly what to expect.There were no negative "surprises". We knew the crew's work schedule ahead of time and could plan our lives accordingly. After completion, they cheerfully returned to address a couple of very minor issues and to install a couple of backordered items. We never had to call them They were always contacting us to follow up. Excellent work!! - Jane Pedersen Bacon

We had 3 bathrooms remodeled by Vella this spring and have been absolutely thrilled with each one of them! The team that worked with us was professional in every way. The project was designed and items were ordered before it began, so that everyone knew exactly what to expect.There were no negative "surprises". We knew the crew's work schedule ahead of time and could plan our lives accordingly. After completion, they cheerfully returned to address a couple of very minor issues and to install a couple of backordered items. We never had to call them They were always contacting us to follow up. Excellent work!! - Jane Pedersen

We just finished having 2 bathrooms remodeled by Vella. I highly recommend them. Frank Vella and his design team are wonderful to work with, listened to what we wanted to do , offered suggestions to keep everything in budget but elegant and are very detail oriented. Our bathrooms came out beautiful. Also like any project some issues came up but Frank was very accommodating to work through the issues and offer alternatives to make sure his customer are happy. Also the crew working in our home was very friendly and courteous. They cleaned up every night in the work areas and the stairway and entrance areas. We are very pleased with the project. - Ralph DiMatteo

Vella made my dream kitchen a reality. From the design phase to final installation, this was a great company to work with. They were friendly, very skilled, and professional from start to finish. I highly recommend Vella! - Michelle Regan Danesi

If we could give Vella Bath and Kitchen 6/5 stars we would. We hired Frank to remodel our kitchen and we couldn't be more pleased. From the initial point of contact through project completion, Frank and his staff were responsive, professional, and friendly. The quality of the products used and craftsmanship were excellent. The price was fair and comparable to other contractors in the area. We are very happy with our new kitchen! - Dan Long

We love our new bathroom completed by Vella Bath & Kitchen. The workmanship by Steve and Brian was superb. Clean site every day; great to work with. Very pleased with our new bathroom. Thank you to the entire Vella team. - Joe Coffey

We highly recommend Vella for your home remodeling projects. We were very impressed with Frank and his team during the recent remodeling of our bathrooms. We were regularly updated regarding the progress of the job and the arrival of materials. The expertise, communication, and consistency of the work crew was top notch, and they coupled it with an upbeat attitude that was both personable and approachable. We love our new bathrooms, and we would gladly work with the Vella team again. - Nancy and MIke Metzler

We worked with Vella Bath & Kitchen for a major kitchen remodeling, and then again for updating of our 2-1/2 baths. Frank does an excellent job as a designer with extensive consultation and preparation. The Vella installation teams we've had in our homes are outstanding. They are craftsmen who take great pride in their work. Thoroughly professional, the work always went according to schedule and they took great pains to ensure that work spaces were meticulously clean at the end of each day. The results are beautiful and functional. We have recommended Vella Bath and Kitchen to many. - Cathy R.

We worked with Vella Bath & Kitchen for a major kitchen remodeling, and then again for updating of our 2-1/2 baths. Frank does an excellent job as a designer with extensive consultation and preparation. The Vella installation teams we've had in our homes are outstanding. They are craftsmen who take great pride in their work. Thoroughly professional, the work always went according to schedule and they took great pains to ensure that work spaces were meticulously clean at the end of each day. The results are beautiful and functional. We have recommended Vella Bath and Kitchen to many. - Angie's List User

After interviewing 3 local kitchen remodelers, my wife and I chose Frank Vella and his team at Vella Bath & Kitchen, Inc. We chose Frank because of his professionalism and trustworthiness. He also had a great design for our kitchen and presented it in nice CAD renderings. Frank's ability to communicate and bounce ideas back and forth allowed us to more fully develop and complete our ideas for the project. However, the clear highlight of our experience with Vella was our interactions with project leader, Steve, and talented assistant, John. Their ability to problem-solve, communicate, and keep a high level of quality throughout every step is why Vella is worth it. Over the course of a 3-week remodel, daily conversations with Steve helped keep us informed of progress and issues (there are always issues in a construction project, it's a contractor's ability to find effective solutions that makes a project a success). We were also encouraged to inspect their work along the way and point out any perceived issues, which they more than satisfactorily honored and resolved. Steve is a talented craftsman and his genuine desire to produce a quality result should impress any homeowner. The project was started and completed on schedule thanks to Frank's ability to plan and coordinate, Steve's problem-solving and John's dedication and hard-work. An additional compliment is owed to Joe and Chad at JH Mastin Electric, LLC for their expert-level skills and involvement in our kitchen project. - James Nichols

We remodeled our kitchen with Vella and had a fantastic experience. Frank was a consummate professional. He helped guide us through the design process, offering his insight and perspective without being overbearing. Frank felt more like a partner through the process than a contractor.

The remodel itself was right on schedule, and the install crew was excellent. It was immediately obvious that the crew took great pride in their work - their craftsmanship and attention to detail was great.

We love the new kitchen and highly recommend Vella!

-David & Debbie - David Lomenzo

We just had our master bath completely renovated by Vella Kitchen & Bath. They were recommended to us by my sister, who had a great experience with them with her own bathroom.
The entire process was wonderful, starting with Frank, the owner, Trudy, the decorator, Steve and John, the workmen, and the electricians. Steve and John were on time every day for the two weeks it took to complete the job, were pleasant and nice, and were meticulous in their work. Even every day when they left, they cleaned the work area so well that you wouldn't ’ have known they had been there.
There were no problems or delays. Everything was organized, and Steve and John new exactly what they were doing.
My husband and I are very pleased with the job they did, and would highly recommend Vella Kitchen & Bath to anyone looking for a bath renovation. - Maureen Jones

Highly recommend Vella - great work, great workers, and personal attention by Frank to each aspect of the project. Made my kitchen beautiful!!!!! - Rita Rutledge

Class act all the way. Frank took our ideas and helped us fine-tune them. Frank and Trudy gave us excellent guidance in choosing materials.

The Vella crew on site ( Kelly, Nick, and John) were professional, friendly and hard workers. They showed up at the time that they said that they would, completed the job in the time frame that we were told, were neat and respectful of us and our home, any concern that we brought up was "no problem" and the completed job exceeded our expectations.

Vella Kitchen and Baths earned THUMBS UP from us! - Larry Ruderman

the Vella crew did a beautiful job re- doing our kitchen. very professional work and a great group of guys. Frank Vella was a pleasure to work with. - Carol Jansen Piscini

Frank was very helpful from the very start of the project. We needed a lot of help just designing the layout. He saved us money by telling us to change the layout a little to keep the toilet in its original location. Kelley and Nick were amazing workers! They were very clean and considerate. We had a few concerns as the project progressed, but all were addressed right away. The price was higher than we wanted, but no one ever really wants to spend as much as it really costs. In the end, it was worth it. - Craig M.

Frank was very helpful from the very start of the project. We needed a lot of help just designing the layout. He saved us money by telling us to change the layout a little to keep the toilet in its original location. Kelley and Nick were amazing workers! They were very clean and considerate. We had a few concerns as the project progressed, but all were addressed right away. The price was higher than we wanted, but no one ever really wants to spend as much as it really costs. In the end, it was worth it. - Angie's List User

Vella did a complete gut job on our kitchen into our dining room. I cannot say enough good things about the results. Expert craftsmanship is an understatement. The crew was professional and easy to work with and very experienced in what they each do. Everyone was reliable and dependable. No surprises throughout the entire job. I would use them again in a minute. Frank Vella runs a tight ship! Worth every penny. - susan bender

Vella did a complete gut job on our kitchen into our dining room. I cannot say enough good things about the results. Expert craftsmanship is an understatement. The crew was professional and easy to work with and very experienced in what they each do. Everyone was reliable and dependable. No surprises throughout the entire job. I would use them again in a minute. Frank Vella runs a tight ship! Worth every penny. - susan P.

Vella did a complete gut job on our kitchen into our dining room. I cannot say enough good things about the results. Expert craftsmanship is an understatement. The crew was professional and easy to work with and very experienced in what they each do. Everyone was reliable and dependable. No surprises throughout the entire job. I would use them again in a minute. Frank Vella runs a tight ship! Worth every penny. - Angie's List User

Our bathroom was recently completed and we are so pleased. It is just what we wanted. Beautiful, with a hint of elegance.
The work was completed in the timeframe they suggested and done with the minimum of upheaval.
Steve, Nick and all the men who came to our home were true craftsmen, very talented men. It was a pleasure to have them in our home.
Frank Vella, owner, came on occasion to check on the progress and see if we had questions.
Barbara Basch, Office Manager, was so helpful in selection of the tiles and explaining the installation.
We highly recommend Vella Bath & Kitchen. They are trustworthy, highly capable and accommodating.

John & Ann Francis - Iva Ann Francis

Earlier this year, Vella Bath & Kitchen remodeled my 1950s pink and black bathroom. Frank Vella was wonderful to work with. He answered emails on a timely basis, was great at answering our questions about various products and helped us decide priorities in order to stick to our budget. He's not a high pressure salesman, which I find refreshing. Together, we planned a new modern bathroom that did not include pink or black in the color scheme. The contractors, Kelly and Nick, were great. They were on time, polite and did a great job. I have already recommended Vella to friends and I intend to do business with them again soon when we remodel our 1950s knotty pine kitchen. Great job, Vella! - Vicki Masters Profitt

I recently had my master bath remodeled . I can’t say enough good things about Frank, Barb and the workers Kelly and Nick . They did a fantastic job . The transformation was incredible. They are all professional and easy to work with. At the end if each workday everyday was clean and neat . I will highly recommend Vella Kitchen and Bath - Grace Marrone Smith

Overall, they did an excellent job and my wife and I are very happy with the end result. Working with Frank Jr. to scope the work was a very good experience, we felt he listened to our wants and needs, and gave valuable input to the layout and selection of materials. The work was completed over the course of around 3 weeks, with work starting promptly each day at 7:30 AM. Everyone who contributed was professional and friendly, nobody minded getting sniffed up by our dog. They kept us posted on their progress and cleaned up every day before leaving. The quality of labor and the materials was top notch, we definitely feel that we got value for our money. Thanks Vella! - Angie's List User

Overall, they did an excellent job and my wife and I are very happy with the end result. Working with Frank Jr. to scope the work was a very good experience, we felt he listened to our wants and needs, and gave valuable input to the layout and selection of materials. The work was completed over the course of around 3 weeks, with work starting promptly each day at 7:30 AM. Everyone who contributed was professional and friendly, nobody minded getting sniffed up by our dog. They kept us posted on their progress and cleaned up every day before leaving. The quality of labor and the materials was top notch, we definitely feel that we got value for our money. Thanks Vella! - Carlton R.

We would highly recommend Vella Kitchens. We recently did an upgrade on our kitchen. Frank and Barb were so helpful in understanding what we wanted and giving us sanity checks and guidance when we needed it. They implemented a plan that in the end was on time and on budget. The craftsman they employ were top notch, their attention to detail showed in every step of the remodel. When they left there was nothing left to do but move back in. They even set the clock on the stove. - Laura Paul Thompson

We stopped by the showroom and met with Frank. We discussed our ideas about remodeling our kitchen. He did not try to push design ideas on us (as did happen at another showroom), but listened to our goals and made terrific suggestions about lighting, cabinetry, countertops, backsplash, and paint color (even though I did the painting myself). He also took the time to explain to us the differences in the characteristics of countertop and tile materials and upkeep. The installation went perfectly. The team was extremely professional, courteous, and did a terrific job! One of the things we liked was that the installers were Vella employees, not sub-contractors. The kitchen looks fabulous. We will definitely be returning to Vella to have our bathroom updated as well. - Angie's List User

We stopped by the showroom and met with Frank. We discussed our ideas about remodeling our kitchen. He did not try to push design ideas on us (as did happen at another showroom), but listened to our goals and made terrific suggestions about lighting, cabinetry, countertops, backsplash, and paint color (even though I did the painting myself). He also took the time to explain to us the differences in the characteristics of countertop and tile materials and upkeep. The installation went perfectly. The team was extremely professional, courteous, and did a terrific job! One of the things we liked was that the installers were Vella employees, not sub-contractors. The kitchen looks fabulous. We will definitely be returning to Vella to have our bathroom updated as well. - Greg R.

Fantastic, a real pleasure to work with this company, they were punctual, professional, hard working and meticulous in their work. They were thorough and patient in answering all question. The house was well cleaned each night when they left. The finished product is incredible. I would work with them again and feel very comfortable recommending them to anyone else. They made a job I was dreading into a very comfortable pleasant experience. - Elaine V.

Fantastic, a real pleasure to work with this company, they were punctual, professional, hard working and meticulous in their work. They were thorough and patient in answering all question. The house was well cleaned each night when they left. The finished product is incredible. I would work with them again and feel very comfortable recommending them to anyone else. They made a job I was dreading into a very comfortable pleasant experience. - Angie's List User

After getting quotes from several companies, I decided to go with Vella. While they were the most expensive, I KNEW what I was getting! Most of all, I felt they would have the best follow through because they spent the time with me to give me exactly what I wanted plus some! The team was excellent! My kitchen was in the best hands possible. From complete tear out to step by step rejuvenation! It looks so beautiful! ❤️ - Kathryn P.

After getting quotes from several companies, I decided to go with Vella. While they were the most expensive, I KNEW what I was getting! Most of all, I felt they would have the best follow through because they spent the time with me to give me exactly what I wanted plus some! The team was excellent! My kitchen was in the best hands possible. From complete tear out to step by step rejuvenation! It looks so beautiful! ❤️ - Angie's List User

They are expensive, but I think they are worth it. I like the communication. They are very open, it is not cheap but I feel with the presentation and follow up that I am getting what I want. Very good communicator. Very detailed estimate, pictures, a great job. - Angie's List User

They are expensive, but I think they are worth it. I like the communication. They are very open, it is not cheap but I feel with the presentation and follow up that I am getting what I want. Very good communicator. Very detailed estimate, pictures, a great job. - Kathryn P.

Wonderful. Professional. Talented - Karen G.

Wonderful. Professional. Talented - Angie's List User

Every thing went smoothly and to perfection. Vella Bath & Kitchen Inc. in Macedon, NY is an amazing company. This is the second time we have used them to remodel a bathroom. Vella remodeled our main bath in our previous home about 9 or 10 years ago, as well as installed 20" tiles in that kitchen. They are meticulous perfectionists who maintain as clean a work environment as possible, cleaning up every day. They promised that all the bathroom remodeling would be completed in 13 days, they showed up as scheduled and all work in the 3 bathrooms was completed on time. The custom clear glass shower stall was ordered and installed about two weeks later, as well as the work on the stairwell to fix the squeaky main stairway to the 2nd floor. We could not be more pleased. The most important thing to know is that the skilled Vella team assigned to do the work were the same people who did everything from start to finish (with the exception of electrical when a professional electrician came in to do the work). No multiple crews traipsing into our home to demo, tile, dry wall, etc. We find the Vella team to be very skillful craftsmen who were also meticulous and obsessive compulsive to make sure everything was done correctly and to our satisfaction. From first contact for design advice through completion, everything proceeded as promised and completed on schedule. What more can one ask from a first class organization. We highly recommend Vella Bath & Kitchen Inc. without reservation. They are an amazing company that delivers integrity and quality. - Angie's List User

Every thing went smoothly and to perfection. Vella Bath & Kitchen Inc. in Macedon, NY is an amazing company. This is the second time we have used them to remodel a bathroom. Vella remodeled our main bath in our previous home about 9 or 10 years ago, as well as installed 20" tiles in that kitchen. They are meticulous perfectionists who maintain as clean a work environment as possible, cleaning up every day. They promised that all the bathroom remodeling would be completed in 13 days, they showed up as scheduled and all work in the 3 bathrooms was completed on time. The custom clear glass shower stall was ordered and installed about two weeks later, as well as the work on the stairwell to fix the squeaky main stairway to the 2nd floor. We could not be more pleased. The most important thing to know is that the skilled Vella team assigned to do the work were the same people who did everything from start to finish (with the exception of electrical when a professional electrician came in to do the work). No multiple crews traipsing into our home to demo, tile, dry wall, etc. We find the Vella team to be very skillful craftsmen who were also meticulous and obsessive compulsive to make sure everything was done correctly and to our satisfaction. From first contact for design advice through completion, everything proceeded as promised and completed on schedule. What more can one ask from a first class organization. We highly recommend Vella Bath & Kitchen Inc. without reservation. They are an amazing company that delivers integrity and quality. - Ron K.

Frank and his team of professionals did a great job of turning our dream kitchen into a reality. They were very knowledgeable and always took the time to explain what was being done each day. Any concerns or questions we had were addressed immediately. Can't thank Frank Vella enough and his team for our beautiful kitchen! - Angie's List User

Frank and his team of professionals did a great job of turning our dream kitchen into a reality. They were very knowledgeable and always took the time to explain what was being done each day. Any concerns or questions we had were addressed immediately. Can't thank Frank Vella enough and his team for our beautiful kitchen! - Jim G.

Frank helped us from our preliminary choices through completion of the job by his installers. We needed someone to help us coordinate our materials and colors and Frank provided lots of time to make suggestions and provide guidance taking much of the guesswork out of the process for us. His installers were professional, communicated daily and were diligent in daily clean up. We would use Vella again and recommend Vella to others looking for guidance in the entire project coordination. We are very pleased with the final appearance of our remodeled kitchen. - Angie's List User

Frank helped us from our preliminary choices through completion of the job by his installers. We needed someone to help us coordinate our materials and colors and Frank provided lots of time to make suggestions and provide guidance taking much of the guesswork out of the process for us. His installers were professional, communicated daily and were diligent in daily clean up. We would use Vella again and recommend Vella to others looking for guidance in the entire project coordination. We are very pleased with the final appearance of our remodeled kitchen. - Jim D.

We've used Vella for both our bathroom and kitchen, and have nothing but good things to say about this company. It's been a pleasure to work with Frank Jr. Highly recommended. - ngeorge6