We bring your vision to life
Once you’re ready to create your personal dream kitchen, you’ll work closely with our talented design team to bring your vision to life. We ask questions. We listen carefully. We plan meticulously. And we do it all with the singular goal of bringing your dream to reality.
OUR PROCESS
Refined for 55 years to create the ultimate kitchen design experience for you and your family.
- DISCOVERY
- HOME ASSESSMENT
- DESIGN
- FINAL PRESENTATION & CONTRACT
- PRODUCTION
- INSTALLATION
- YOUR DREAM REALIZED
The first step on your journey will begin in our showroom as a one-on-one collabpration with a member of our highly trained design team.If you have plans, dimensioned sketches or photos, we invite you to bring them to your appointment; if you don’t, simply bring your ideas about what would make the ideal space for your family. Together, we’ll talk about your unique needs—including space requirements, materials, finishes and appliances—and of course schedule and budget.
Not sure what you need to budget? There are many factors that go into the cost of remodeling. Our design professionals can help you understand the impact of things like moving plumbing, dealing with an older home, or special accommodations.
We’ll will come to your home to gather more information. We will further examine your space gathering structural and mechanical considerations, site conditions and dimensions. We observe surrounding spaces, and how our new space will impact your home.
Now the fun begins. Using all the information we’ve gathered, we begin the design phase. We work to develop not only a space that solves your unique issues but also refine your desires and showcases your personality within your home. We will then present you with drawings, and computer renderings to help you fully visualize the new space.
During this phase, we will present the design and drawings, as well as a formal agreement for approval. At this time, the final product selections and project timeline are confirmed; then, a deposit is taken securing your place on the schedule.
At this point our master cabinet manufacturers will begin to create your dream space. Your Vella design team will assist in the final selection of counters, tiles and other design elements, and coordinate the installation schedule.
Vella is a full-service remodeler. From demolition to final inspection we are there. Our in-house installation teams are comprised of master craftsmen, each with years of experience in the installation of custom cabinetry, appliances, tile, and equipment. We are a one-source contact throughout every phase of your project, seeing your project through to a seamless and successful completion. Generally, your kitchen will take around 3 weeks to be completed. Some materials and custom cabinetry designs may take longer. Each project is overseen by Frank Vella Jr., to ensure all questions are answered and everything moves smoothly.
At Vella., we understand that you’re making an investment in your new kitchen—both financial and emotional—and we are dedicated to ensuring satisfying returns on both. After your installation is complete, your designer will meet with you in your home to familiarize you with your new kitchen’s features and confirm satisfaction down to the smallest detail. We’ll discuss the care of your selections, and provide you with resources to maintain your kitchen. This is one of the most thrilling moments for our designers and clients alike, and we look forward to sharing it with you.
Complete Kitchen Remodeling
- Design Development
- Project Management
- Budget Planning
- Complete Tear Outs
- Structural Wall Changes
- Relocations
- Plumbing & Electrical
- Windows & Doors
- Cabinetry design and installation
Often will include work in dining rooms, family and living rooms, powder rooms, fireplace and entertainment centers.
Where Your Family Gathers
Your kitchen works harder than any other space in your home. As your family changes so do your needs. Our expert designers are problem solvers, improving flow, adding storage; bringing you a kitchen that matches you, and how you want to live.
We are with you every step of the way. Once we have developed a design concept, we utilize 3D software to help you envision your space. We will work together to help you select flooring, appliances, paint colors, cabinet finishes, counters, fixtures & hardware. Your designer will cover every detail.
If you’re looking for custom finishes, we’ll help with tile layouts, lighting design & fixture choices, we will help you create your dream kitchen. Not sure what you want? That’s okay. We will work with you to develop a design plan you’ll love.
What Our Clients Say
- - NancyWe highly recommend Vella for your home remodeling projects. We were very impressed with Frank and his team during the recent remodeling of our bathrooms. We were regularly updated regarding... read moreWe highly recommend Vella for your home remodeling projects. We were very impressed with Frank and his team during the recent remodeling of our bathrooms. We were regularly updated regarding the progress of the job and the arrival of materials. The expertise, communication, and consistency of the work crew was top notch, and they coupled it with an upbeat attitude that was both personable and approachable. We love our new bathrooms, and we would gladly work with the Vella team again. read less - Nancy- Angie'sWe worked with Vella Bath & Kitchen for a major kitchen remodeling, and then again for updating of our 2-1/2 baths. Frank does an excellent job as a designer with... read moreWe worked with Vella Bath & Kitchen for a major kitchen remodeling, and then again for updating of our 2-1/2 baths. Frank does an excellent job as a designer with extensive consultation and preparation. The Vella installation teams we've had in our homes are outstanding. They are craftsmen who take great pride in their work. Thoroughly professional, the work always went according to schedule and they took great pains to ensure that work spaces were meticulously clean at the end of each day. The results are beautiful and functional. We have recommended Vella Bath and Kitchen to many. read less - Angie's- CathyWe worked with Vella Bath & Kitchen for a major kitchen remodeling, and then again for updating of our 2-1/2 baths. Frank does an excellent job as a designer with... read moreWe worked with Vella Bath & Kitchen for a major kitchen remodeling, and then again for updating of our 2-1/2 baths. Frank does an excellent job as a designer with extensive consultation and preparation. The Vella installation teams we've had in our homes are outstanding. They are craftsmen who take great pride in their work. Thoroughly professional, the work always went according to schedule and they took great pains to ensure that work spaces were meticulously clean at the end of each day. The results are beautiful and functional. We have recommended Vella Bath and Kitchen to many. read less - Cathy
- - CraigFrank was very helpful from the very start of the project. We needed a lot of help just designing the layout. He saved us money by telling us to change... read moreFrank was very helpful from the very start of the project. We needed a lot of help just designing the layout. He saved us money by telling us to change the layout a little to keep the toilet in its original location. Kelley and Nick were amazing workers! They were very clean and considerate. We had a few concerns as the project progressed, but all were addressed right away. The price was higher than we wanted, but no one ever really wants to spend as much as it really costs. In the end, it was worth it. read less - Craig- Angie'sFrank was very helpful from the very start of the project. We needed a lot of help just designing the layout. He saved us money by telling us to change... read moreFrank was very helpful from the very start of the project. We needed a lot of help just designing the layout. He saved us money by telling us to change the layout a little to keep the toilet in its original location. Kelley and Nick were amazing workers! They were very clean and considerate. We had a few concerns as the project progressed, but all were addressed right away. The price was higher than we wanted, but no one ever really wants to spend as much as it really costs. In the end, it was worth it. read less - Angie's- susanVella did a complete gut job on our kitchen into our dining room. I cannot say enough good things about the results. Expert craftsmanship is an understatement. The crew was... read moreVella did a complete gut job on our kitchen into our dining room. I cannot say enough good things about the results. Expert craftsmanship is an understatement. The crew was professional and easy to work with and very experienced in what they each do. Everyone was reliable and dependable. No surprises throughout the entire job. I would use them again in a minute. Frank Vella runs a tight ship! Worth every penny. read less - susan
- - Angie'sVella did a complete gut job on our kitchen into our dining room. I cannot say enough good things about the results. Expert craftsmanship is an understatement. The crew was... read moreVella did a complete gut job on our kitchen into our dining room. I cannot say enough good things about the results. Expert craftsmanship is an understatement. The crew was professional and easy to work with and very experienced in what they each do. Everyone was reliable and dependable. No surprises throughout the entire job. I would use them again in a minute. Frank Vella runs a tight ship! Worth every penny. read less - Angie's- CarltonOverall, they did an excellent job and my wife and I are very happy with the end result. Working with Frank Jr. to scope the work was a very good... read moreOverall, they did an excellent job and my wife and I are very happy with the end result. Working with Frank Jr. to scope the work was a very good experience, we felt he listened to our wants and needs, and gave valuable input to the layout and selection of materials. The work was completed over the course of around 3 weeks, with work starting promptly each day at 7:30 AM. Everyone who contributed was professional and friendly, nobody minded getting sniffed up by our dog. They kept us posted on their progress and cleaned up every day before leaving. The quality of labor and the materials was top notch, we definitely feel that we got value for our money. Thanks Vella! read less - Carlton- Angie'sOverall, they did an excellent job and my wife and I are very happy with the end result. Working with Frank Jr. to scope the work was a very good... read moreOverall, they did an excellent job and my wife and I are very happy with the end result. Working with Frank Jr. to scope the work was a very good experience, we felt he listened to our wants and needs, and gave valuable input to the layout and selection of materials. The work was completed over the course of around 3 weeks, with work starting promptly each day at 7:30 AM. Everyone who contributed was professional and friendly, nobody minded getting sniffed up by our dog. They kept us posted on their progress and cleaned up every day before leaving. The quality of labor and the materials was top notch, we definitely feel that we got value for our money. Thanks Vella! read less - Angie's
- - Angie'sWe stopped by the showroom and met with Frank. We discussed our ideas about remodeling our kitchen. He did not try to push design ideas on us (as did happen... read moreWe stopped by the showroom and met with Frank. We discussed our ideas about remodeling our kitchen. He did not try to push design ideas on us (as did happen at another showroom), but listened to our goals and made terrific suggestions about lighting, cabinetry, countertops, backsplash, and paint color (even though I did the painting myself). He also took the time to explain to us the differences in the characteristics of countertop and tile materials and upkeep. The installation went perfectly. The team was extremely professional, courteous, and did a terrific job! One of the things we liked was that the installers were Vella employees, not sub-contractors. The kitchen looks fabulous. We will definitely be returning to Vella to have our bathroom updated as well. read less - Angie's- GregWe stopped by the showroom and met with Frank. We discussed our ideas about remodeling our kitchen. He did not try to push design ideas on us (as did happen... read moreWe stopped by the showroom and met with Frank. We discussed our ideas about remodeling our kitchen. He did not try to push design ideas on us (as did happen at another showroom), but listened to our goals and made terrific suggestions about lighting, cabinetry, countertops, backsplash, and paint color (even though I did the painting myself). He also took the time to explain to us the differences in the characteristics of countertop and tile materials and upkeep. The installation went perfectly. The team was extremely professional, courteous, and did a terrific job! One of the things we liked was that the installers were Vella employees, not sub-contractors. The kitchen looks fabulous. We will definitely be returning to Vella to have our bathroom updated as well. read less - Greg- ElaineFantastic, a real pleasure to work with this company, they were punctual, professional, hard working and meticulous in their work. They were thorough and patient in answering all question. The... read moreFantastic, a real pleasure to work with this company, they were punctual, professional, hard working and meticulous in their work. They were thorough and patient in answering all question. The house was well cleaned each night when they left. The finished product is incredible. I would work with them again and feel very comfortable recommending them to anyone else. They made a job I was dreading into a very comfortable pleasant experience. read less - Elaine
- - Angie'sFantastic, a real pleasure to work with this company, they were punctual, professional, hard working and meticulous in their work. They were thorough and patient in answering all question. The... read moreFantastic, a real pleasure to work with this company, they were punctual, professional, hard working and meticulous in their work. They were thorough and patient in answering all question. The house was well cleaned each night when they left. The finished product is incredible. I would work with them again and feel very comfortable recommending them to anyone else. They made a job I was dreading into a very comfortable pleasant experience. read less - Angie's- KathrynAfter getting quotes from several companies, I decided to go with Vella. While they were the most expensive, I KNEW what I was getting! Most of all, I felt they... read moreAfter getting quotes from several companies, I decided to go with Vella. While they were the most expensive, I KNEW what I was getting! Most of all, I felt they would have the best follow through because they spent the time with me to give me exactly what I wanted plus some! The team was excellent! My kitchen was in the best hands possible. From complete tear out to step by step rejuvenation! It looks so beautiful! ❤️ read less - Kathryn- Angie'sAfter getting quotes from several companies, I decided to go with Vella. While they were the most expensive, I KNEW what I was getting! Most of all, I felt they... read moreAfter getting quotes from several companies, I decided to go with Vella. While they were the most expensive, I KNEW what I was getting! Most of all, I felt they would have the best follow through because they spent the time with me to give me exactly what I wanted plus some! The team was excellent! My kitchen was in the best hands possible. From complete tear out to step by step rejuvenation! It looks so beautiful! ❤️ read less - Angie's
- - Angie'sThey are expensive, but I think they are worth it. I like the communication. They are very open, it is not cheap but I feel with the presentation and follow... read moreThey are expensive, but I think they are worth it. I like the communication. They are very open, it is not cheap but I feel with the presentation and follow up that I am getting what I want. Very good communicator. Very detailed estimate, pictures, a great job. read less - Angie's- KathrynThey are expensive, but I think they are worth it. I like the communication. They are very open, it is not cheap but I feel with the presentation and follow... read moreThey are expensive, but I think they are worth it. I like the communication. They are very open, it is not cheap but I feel with the presentation and follow up that I am getting what I want. Very good communicator. Very detailed estimate, pictures, a great job. read less - Kathryn- RonEvery thing went smoothly and to perfection. Vella Bath & Kitchen Inc. in Macedon, NY is an amazing company. This is the second time we have used them to remodel... read moreEvery thing went smoothly and to perfection. Vella Bath & Kitchen Inc. in Macedon, NY is an amazing company. This is the second time we have used them to remodel a bathroom. Vella remodeled our main bath in our previous home about 9 or 10 years ago, as well as installed 20" tiles in that kitchen. They are meticulous perfectionists who maintain as clean a work environment as possible, cleaning up every day. They promised that all the bathroom remodeling would be completed in 13 days, they showed up as scheduled and all work in the 3 bathrooms was completed on time. The custom clear glass shower stall was ordered and installed about two weeks later, as well as the work on the stairwell to fix the squeaky main stairway to the 2nd floor. We could not be more pleased. The most important thing to know is that the skilled Vella team assigned to do the work were the same people who did everything from start to finish (with the exception of electrical when a professional electrician came in to do the work). No multiple crews traipsing into our home to demo, tile, dry wall, etc. We find the Vella team to be very skillful craftsmen who were also meticulous and obsessive compulsive to make sure everything was done correctly and to our satisfaction. From first contact for design advice through completion, everything proceeded as promised and completed on schedule. What more can one ask from a first class organization. We highly recommend Vella Bath & Kitchen Inc. without reservation. They are an amazing company that delivers integrity and quality. read less - Ron
- - Angie'sEvery thing went smoothly and to perfection. Vella Bath & Kitchen Inc. in Macedon, NY is an amazing company. This is the second time we have used them to remodel... read moreEvery thing went smoothly and to perfection. Vella Bath & Kitchen Inc. in Macedon, NY is an amazing company. This is the second time we have used them to remodel a bathroom. Vella remodeled our main bath in our previous home about 9 or 10 years ago, as well as installed 20" tiles in that kitchen. They are meticulous perfectionists who maintain as clean a work environment as possible, cleaning up every day. They promised that all the bathroom remodeling would be completed in 13 days, they showed up as scheduled and all work in the 3 bathrooms was completed on time. The custom clear glass shower stall was ordered and installed about two weeks later, as well as the work on the stairwell to fix the squeaky main stairway to the 2nd floor. We could not be more pleased. The most important thing to know is that the skilled Vella team assigned to do the work were the same people who did everything from start to finish (with the exception of electrical when a professional electrician came in to do the work). No multiple crews traipsing into our home to demo, tile, dry wall, etc. We find the Vella team to be very skillful craftsmen who were also meticulous and obsessive compulsive to make sure everything was done correctly and to our satisfaction. From first contact for design advice through completion, everything proceeded as promised and completed on schedule. What more can one ask from a first class organization. We highly recommend Vella Bath & Kitchen Inc. without reservation. They are an amazing company that delivers integrity and quality. read less - Angie's- Angie'sFrank and his team of professionals did a great job of turning our dream kitchen into a reality. They were very knowledgeable and always took the time to explain what... read moreFrank and his team of professionals did a great job of turning our dream kitchen into a reality. They were very knowledgeable and always took the time to explain what was being done each day. Any concerns or questions we had were addressed immediately. Can't thank Frank Vella enough and his team for our beautiful kitchen! read less - Angie's- JimFrank and his team of professionals did a great job of turning our dream kitchen into a reality. They were very knowledgeable and always took the time to explain what... read moreFrank and his team of professionals did a great job of turning our dream kitchen into a reality. They were very knowledgeable and always took the time to explain what was being done each day. Any concerns or questions we had were addressed immediately. Can't thank Frank Vella enough and his team for our beautiful kitchen! read less - Jim
- - JimFrank helped us from our preliminary choices through completion of the job by his installers. We needed someone to help us coordinate our materials and colors and Frank provided lots... read moreFrank helped us from our preliminary choices through completion of the job by his installers. We needed someone to help us coordinate our materials and colors and Frank provided lots of time to make suggestions and provide guidance taking much of the guesswork out of the process for us. His installers were professional, communicated daily and were diligent in daily clean up. We would use Vella again and recommend Vella to others looking for guidance in the entire project coordination. We are very pleased with the final appearance of our remodeled kitchen. read less - Jim- Angie'sFrank helped us from our preliminary choices through completion of the job by his installers. We needed someone to help us coordinate our materials and colors and Frank provided lots... read moreFrank helped us from our preliminary choices through completion of the job by his installers. We needed someone to help us coordinate our materials and colors and Frank provided lots of time to make suggestions and provide guidance taking much of the guesswork out of the process for us. His installers were professional, communicated daily and were diligent in daily clean up. We would use Vella again and recommend Vella to others looking for guidance in the entire project coordination. We are very pleased with the final appearance of our remodeled kitchen. read less - Angie's- ngeorge6We've used Vella for both our bathroom and kitchen, and have nothing but good things to say about this company. It's been a pleasure to work with Frank Jr.... read moreWe've used Vella for both our bathroom and kitchen, and have nothing but good things to say about this company. It's been a pleasure to work with Frank Jr. Highly recommended. read less - ngeorge6
- - Angie'sFrank was very responsive and thorough in his pre-quote work and in helping to recommend products for our kitchen renovation. This included new cabinets, countertops, sink, range hood, flooring, electrical... read moreFrank was very responsive and thorough in his pre-quote work and in helping to recommend products for our kitchen renovation. This included new cabinets, countertops, sink, range hood, flooring, electrical work, and plumbing. The designs that Frank put together were close to what we had talked about but I didn't feel that they incorporated some of the input that we provided about layout and placement of certain items. My major concern, though, was that when providing us with the quote, Frank said "Your house is valued at $xx,000 and based on the average cost of a remodel in percentage of house value, your kitchen remodel SHOULD cost $45,000...and that was what his quote was. I got the impression that his quote was based not on what we asked for or what we needed, but on what would be the maximum amount you should spend on a kitchen remodel based on the home value. I recently spoke to a friend who had the exact same experience and this was also something that stuck in their mind. Recommendation to Frank is to not use this as part of his quote proposal to the customer. read less - Angie's- JustinFrank was very responsive and thorough in his pre-quote work and in helping to recommend products for our kitchen renovation. This included new cabinets, countertops, sink, range hood, flooring, electrical... read moreFrank was very responsive and thorough in his pre-quote work and in helping to recommend products for our kitchen renovation. This included new cabinets, countertops, sink, range hood, flooring, electrical work, and plumbing. The designs that Frank put together were close to what we had talked about but I didn't feel that they incorporated some of the input that we provided about layout and placement of certain items. My major concern, though, was that when providing us with the quote, Frank said "Your house is valued at $xx,000 and based on the average cost of a remodel in percentage of house value, your kitchen remodel SHOULD cost $45,000...and that was what his quote was. I got the impression that his quote was based not on what we asked for or what we needed, but on what would be the maximum amount you should spend on a kitchen remodel based on the home value. I recently spoke to a friend who had the exact same experience and this was also something that stuck in their mind. Recommendation to Frank is to not use this as part of his quote proposal to the customer. read less - Justin- ritarutledgeIndividualized attention to every kitchen detail - Frank Vella Jr. was at my home each day helping and overseeing the job. Totally pleased with each aspect of the entire... read moreIndividualized attention to every kitchen detail - Frank Vella Jr. was at my home each day helping and overseeing the job. Totally pleased with each aspect of the entire job from start to finish. read less - ritarutledge
- - rayvonneMy bathroom remodeling was done with outstanding craftsmenship, the installers were perfectly courteous and always showed the greatest respect to us and our home and did the job in a... read moreMy bathroom remodeling was done with outstanding craftsmenship, the installers were perfectly courteous and always showed the greatest respect to us and our home and did the job in a timely manner. read less - rayvonne- Angie'sFirst of all, it's a 110 year old house. Nothing plum , level or square. Also lots of doors. After deciding on the floors, ceiling, cabinets and layout a... read moreFirst of all, it's a 110 year old house. Nothing plum , level or square. Also lots of doors. After deciding on the floors, ceiling, cabinets and layout a start time was determined. The biggest reason I chose Vella was the fact that they have their own crew. No subcontractors. This makes a huge difference. No lost time waiting for a sub to show up. Job went smoothly and on time and on budget. We even put in a new tin ceiling that was exactly the same as the 100 year old one. Management showed up everyday to check on progress. Craftsmen were professional and respectful of our situation. A job well done. read less - Angie's- paulFirst of all, it's a 110 year old house. Nothing plum , level or square. Also lots of doors. After deciding on the floors, ceiling, cabinets and layout a start... read moreFirst of all, it's a 110 year old house. Nothing plum , level or square. Also lots of doors. After deciding on the floors, ceiling, cabinets and layout a start time was determined. The biggest reason I chose Vella was the fact that they have their own crew. No subcontractors. This makes a huge difference. No lost time waiting for a sub to show up. Job went smoothly and on time and on budget. We even put in a new tin ceiling that was exactly the same as the 100 year old one. Management showed up everyday to check on progress. Craftsmen were professional and respectful of our situation. A job well done. read less - paul
- - Angie'sThe gentleman we worked with was extremely helpful and professional. We visited a kitchen that was just completed by them, and the work was lovely. We ended up going with... read moreThe gentleman we worked with was extremely helpful and professional. We visited a kitchen that was just completed by them, and the work was lovely. We ended up going with another contractor because we wanted a line of cabinets that Vella doesn't carry. However, we would definitely consider them in the future. read less - Angie's- CarolynThe gentleman we worked with was extremely helpful and professional. We visited a kitchen that was just completed by them, and the work was lovely. We ended up going with... read moreThe gentleman we worked with was extremely helpful and professional. We visited a kitchen that was just completed by them, and the work was lovely. We ended up going with another contractor because we wanted a line of cabinets that Vella doesn't carry. However, we would definitely consider them in the future. read less - Carolyn- KevinI thought they were very easy to work with. The overall approach stood out. It is not a high pressure sale, and I appreciated that. The person that we dealt... read moreI thought they were very easy to work with. The overall approach stood out. It is not a high pressure sale, and I appreciated that. The person that we dealt with was Frank, and he was easy to work with. He was not high pressure, and just comfortable. It has been a good experience. read less - Kevin
- - Angie'sI thought they were very easy to work with. The overall approach stood out. It is not a high pressure sale, and I appreciated that. The person that we dealt... read moreI thought they were very easy to work with. The overall approach stood out. It is not a high pressure sale, and I appreciated that. The person that we dealt with was Frank, and he was easy to work with. He was not high pressure, and just comfortable. It has been a good experience. read less - Angie's- Angie'sThe project involved ripping out the old ceramic tile floor, removing suffits, tearing a wall out, electrical rewiring, and updating the plumbing. It was extremely messy work and... read moreThe project involved ripping out the old ceramic tile floor, removing suffits, tearing a wall out, electrical rewiring, and updating the plumbing. It was extremely messy work and the crew from Vella's made a big effort to keep the dust out of the rest of the house. They were very professional, consulted me and my husband on many details as they came up. The workmanship was top-notch.. The were truly a pleasure to work with! My new kitchen is beautiful; we are completely satisfied with Vella's. read less - Angie's- TerryThe project involved ripping out the old ceramic tile floor, removing suffits, tearing a wall out, electrical rewiring, and updating the plumbing. It was extremely messy work and the crew... read moreThe project involved ripping out the old ceramic tile floor, removing suffits, tearing a wall out, electrical rewiring, and updating the plumbing. It was extremely messy work and the crew from Vella's made a big effort to keep the dust out of the rest of the house. They were very professional, consulted me and my husband on many details as they came up. The workmanship was top-notch.. The were truly a pleasure to work with! My new kitchen is beautiful; we are completely satisfied with Vella's. read less - Terry
- - markThey were professional, punctual, and knowledgable. The work they did was great. The price was a little high but I wanted to get the job done correctly. I would use... read moreThey were professional, punctual, and knowledgable. The work they did was great. The price was a little high but I wanted to get the job done correctly. I would use them again and would recommend them to others. read less - mark- Angie'sThey were professional, punctual, and knowledgable. The work they did was great. The price was a little high but I wanted to get the job done correctly. I... read moreThey were professional, punctual, and knowledgable. The work they did was great. The price was a little high but I wanted to get the job done correctly. I would use them again and would recommend them to others. read less - Angie's- Angie'sWe asked for three estimates and had contractors visit us. We had a standard set of questions we asked each, trying to standardize our evaluations. We had not done a... read moreWe asked for three estimates and had contractors visit us. We had a standard set of questions we asked each, trying to standardize our evaluations. We had not done a project like this before, so we did not know how far our budget (originally 25K) would go. Vella came right out and said our initial project list was way out of budget. The other two did not. We at first were a little put off by this, but later appreciated the honesty shown in dealing with us. After thinking about it for a couple of weeks we gave Vella the business. They were scheduled many weeks ahead, but kept in touch letting us know how their other jobs were going and when to expect them to start on our project.. The work commenced on schedule, workers were there every day, all day. My wife commented on how they cleaned up every day. The work took a little over two weeks. There were a couple of things that needed attention after they left, but they took care of those, no problem. Ours is an older home, and I mentioned that I wanted the renovation to blend as harmoniously as possible with the existing structure. One feature of this is that we had very wide trim around the windows and larger base boards than seen in a newer home. This was replicated to our satisfaction. Frank Vella jr has a low key approach, which I liked. His father (who I think started the business) also made a visit late in the renovation. The whole experience went smoothly, so I would recommend Vella Bath and Kitchen's services to those who might be looking for a contractor. read less - Angie's
- - michaelWe asked for three estimates and had contractors visit us. We had a standard set of questions we asked each, trying to standardize our evaluations. We had not done a... read moreWe asked for three estimates and had contractors visit us. We had a standard set of questions we asked each, trying to standardize our evaluations. We had not done a project like this before, so we did not know how far our budget (originally 25K) would go. Vella came right out and said our initial project list was way out of budget. The other two did not. We at first were a little put off by this, but later appreciated the honesty shown in dealing with us. After thinking about it for a couple of weeks we gave Vella the business. They were scheduled many weeks ahead, but kept in touch letting us know how their other jobs were going and when to expect them to start on our project.. The work commenced on schedule, workers were there every day, all day. My wife commented on how they cleaned up every day. The work took a little over two weeks. There were a couple of things that needed attention after they left, but they took care of those, no problem. Ours is an older home, and I mentioned that I wanted the renovation to blend as harmoniously as possible with the existing structure. One feature of this is that we had very wide trim around the windows and larger base boards than seen in a newer home. This was replicated to our satisfaction. Frank Vella jr has a low key approach, which I liked. His father (who I think started the business) also made a visit late in the renovation. The whole experience went smoothly, so I would recommend Vella Bath and Kitchen's services to those who might be looking for a contractor. read less - michael- Angie'sThe same two guys did the entire bathroom, which I liked. They showed up every morning just when they said they would and worked all day, every day for the... read moreThe same two guys did the entire bathroom, which I liked. They showed up every morning just when they said they would and worked all day, every day for the week and a half to two weeks that they were here. They were always polite, respectful, and extremely neat, despite the dust involved in all the demo of the former tile, etc. We had basically moved from our bedroom to our guest room and covered doorways, etc with plastic and tarps to keep the dust to a minimum (helped but it is a dusty job...and they warned me!) Both guys worked great together and checked with me every day, whether I was leaving for work or athome in my office while they worked. They paid great attention to detail and were very careful coming in and out of the housewith supplies, etc. not to knock woodwork or track stuff in from outside (remember it was winter too.) When everything wasdone, they came back for a final check a couple days later to see if we had any complaints or questions. Anything we mentioned to them, they made note of, and corrected. They always called ahead to check if it was convenient for us and were very respectfulof our opinions. In fact, even last year (2 years later) when I called about a couple of things, they sent the same person whodid the original job to look at and take care of the things I inquired about. I always had the feeling, from everyone involved, thatFrank Vella, the owner, always wanted the customer 100 percent satisfied...and we love our bathroom! read less - Angie's- StephenThe same two guys did the entire bathroom, which I liked. They showed up every morning just when they said they would and worked all day, every day for the... read moreThe same two guys did the entire bathroom, which I liked. They showed up every morning just when they said they would and worked all day, every day for the week and a half to two weeks that they were here. They were always polite, respectful, and extremely neat, despite the dust involved in all the demo of the former tile, etc. We had basically moved from our bedroom to our guest room and covered doorways, etc with plastic and tarps to keep the dust to a minimum (helped but it is a dusty job...and they warned me!) Both guys worked great together and checked with me every day, whether I was leaving for work or athome in my office while they worked. They paid great attention to detail and were very careful coming in and out of the housewith supplies, etc. not to knock woodwork or track stuff in from outside (remember it was winter too.) When everything wasdone, they came back for a final check a couple days later to see if we had any complaints or questions. Anything we mentioned to them, they made note of, and corrected. They always called ahead to check if it was convenient for us and were very respectfulof our opinions. In fact, even last year (2 years later) when I called about a couple of things, they sent the same person whodid the original job to look at and take care of the things I inquired about. I always had the feeling, from everyone involved, thatFrank Vella, the owner, always wanted the customer 100 percent satisfied...and we love our bathroom! read less - Stephen
- - Angie'sThey were good and honestly what happened was we contacted four vendors and Frank Vella Jr came in and we told him what we wanted to do and we told... read moreThey were good and honestly what happened was we contacted four vendors and Frank Vella Jr came in and we told him what we wanted to do and we told him the budget we were working with. He was the only one that basically said that there was no way we could do what we wanted with the money we had allotted. He kind of put us off but the more we dealt with other people we found out that he was actually telling the truth and we actually ended up appreciating that in the end. The work was good but there were a couple of minor issues that they took care of but the place was left clean at the end of the day. So I mean I thought they did a very good job. I would use them again. read less - Angie's- michaelThey were good and honestly what happened was we contacted four vendors and Frank Vella Jr came in and we told him what we wanted to do and we told... read moreThey were good and honestly what happened was we contacted four vendors and Frank Vella Jr came in and we told him what we wanted to do and we told him the budget we were working with. He was the only one that basically said that there was no way we could do what we wanted with the money we had allotted. He kind of put us off but the more we dealt with other people we found out that he was actually telling the truth and we actually ended up appreciating that in the end. The work was good but there were a couple of minor issues that they took care of but the place was left clean at the end of the day. So I mean I thought they did a very good job. I would use them again. read less - michael
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